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Terms and Conditions

Effective Date: June23
Business Name: cFive Media
Website: cfivemedia.co.za


1. Acceptance of Terms

By accessing or using this website, purchasing from our online store, or engaging our web/graphic design services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.


2. Services Offered

We provide:

  • Custom web design and development services

  • Graphic design services

  • Digital products (e.g. templates, themes)

  • Online sales of design-related products or services

Descriptions of each service/product are provided on the website. While we do our best to ensure accuracy, we cannot guarantee that all descriptions are free from error.


3. Client Responsibilities

When engaging us for a design project, you agree to:

  • Provide all content, images, and information required

  • Respond in a timely manner

  • Review and approve drafts or revisions promptly

  • Settle all invoices on time

Delays in communication or payment may affect project timelines.


4. Pricing and Payment

Prices are listed in South African Rands (ZAR) and include VAT (if applicable).
We accept payments through [e.g. PayFast, EFT, etc.].
For design projects, a 50% deposit may be required before work begins.
Full payment is required for digital product purchases before download access is granted.


5. Refunds and Cancellations

  • Design services: Deposits are non-refundable once work has begun. Cancellations must be made in writing.

  • Digital products: Due to the nature of downloadable files, refunds are not available.

  • Store products: If you receive a damaged or incorrect item, please contact us within 7 days for a replacement or refund.


6. Turnaround Times

Project timelines will be discussed during the briefing phase. Delays may occur if content or feedback is not provided promptly.
We will always aim to meet agreed deadlines, but cannot be held liable for delays caused by third parties or force majeure.


7. Intellectual Property

All original work created by [Your Company Name] remains our intellectual property until full payment is received.
After full payment:

  • Design files become the property of the client

  • We reserve the right to showcase completed work in our portfolio (unless agreed otherwise in writing)


8. Use of Website

You agree not to:

  • Use this website for any unlawful purpose

  • Attempt to access data or systems not intended for you

  • Copy, reproduce, or distribute content without permission

We reserve the right to restrict access, terminate accounts, or take legal action for misuse of our website or services.


9. Limitation of Liability

We do our best to ensure the accuracy and quality of our services. However, we are not liable for:

  • Any direct or indirect loss or damage resulting from the use of our website, services, or products

  • Issues caused by third-party services, plugins, or hosting providers


10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted here, and continued use of the site implies acceptance.


11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with South African legal procedures.


12. Contact Information

For questions or concerns, please contact:
📧 info@cfivemedia.co.za
📞 072 874 8269