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Privacy Policy

Effective Date: June23
Business Name: cFive Media
Website: cfivemedia.co.za

1. Introduction

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA).

By using our website or services, you consent to the collection and use of your personal information as described in this policy.

 

2. What Information We Collect

 

We may collect the following personal information:

  • Name and surname

  • Email address

  • Contact number

  • Billing/shipping address

  • Payment details (processed securely via third-party gateway)

  • Any communication or queries sent through our forms or email

We may also collect non-identifiable website usage data through cookies and analytics tools.

 

3. How We Use Your Information

 

Your personal information is used to:

  • Process and fulfill orders from our online store

  • Respond to enquiries or provide requested services

  • Send you invoices, updates, or newsletters (with consent)

  • Improve user experience and website performance

  • Comply with legal and tax obligations

 

4. How We Store and Protect Your Information

 

We take all reasonable steps to protect your data from loss, misuse, and unauthorised access.
All payments are securely processed via [insert payment gateway e.g. PayFast], and we do not store your credit card details.

 

5. Sharing of Information

 

We do not sell or rent your information. We only share it with trusted service providers (such as our payment processor or delivery partners) to provide services to you, under strict confidentiality agreements.

 

6. Your Rights

 

Under POPIA, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data (where legally possible)

  • Object to processing of your personal information

To exercise your rights, email us at [insert your contact email].

 

7. Cookies and Tracking

 

We use cookies to improve your experience on our website. You may choose to disable cookies in your browser settings, but this may affect website functionality.

 

8. Updates to This Policy

 

We may update this policy from time to time. Any changes will be posted here with an updated revision date.

 

9. Contact Us

If you have any questions or concerns about this policy, please contact:
📧 info@cfivemidia.co.za
📞 072 874 8269